Job description

Key Responsibilities:

– Manage day-to-day IT operations and user supports.
– Provide support for EMR, VCMS, and other clinical and administrative software.
– Troubleshoot and resolve hardware, software, and network issues promptly.
– Support implementation, configuration, and user training for new software modules.
– Monitor network performance (LAN/WAN, firewall, switches, Wi-Fi) and coordinate with vendors for AMC and IT procurement.
– Maintain IT asset inventory and documentation as per audit and policy requirements.
– Support digital systems such as tele-ophthalmology, biometric attendance, Zoom/MS team for online meetings, and CCTV.
– Coordinate with biomedical and facility teams for medical equipment connectivity with HIS.
• *Skills & Qualifications**:

– Bachelor’s degree in computer science/information technology / Electronics or equivalent.
– 4-5 years of relevant IT experience in a hospital or healthcare environment.
– Strong knowledge of HIS/HMS/EMR, Windows Server, LAN/WAN setup, and firewall management.
– Hands-on experience in hardware maintenance, antivirus management, and IT security protocols.
– Excellent communication, analytical, and problem-solving skills.